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Last updated 2026-10-23

Terms of service

These terms are the agreement between you and HostEdge for using hostedge.app, the dashboard, the API, the CLI and the sites we host for you. By creating an account you accept them.

Your account#

You need a valid email to sign up and you're responsible for what happens under your account, including API tokens you create. Keep your password and tokens safe; turn on two-factor authentication. Tell us at security@hostedge.app if you think someone else is using your account.

Your content#

You keep all rights to what you deploy. You give HostEdge the permission needed to store, copy and serve it to your visitors — nothing more. You must have the right to publish what you deploy, and it must follow the Acceptable Use Policy.

Plans and payment#

Paid plans are billed in advance, monthly or yearly (yearly plans cost ten months for twelve), through our payment provider, Creem, who acts as merchant of record and collects any sales tax or VAT on top of the listed price. You can upgrade, downgrade or cancel at any time in Settings › Billing & usage; plan changes are prorated, and cancelling keeps your plan until the end of the period you paid for. Refunds are covered by the Refund policy. Plan limits are listed on Pricing and in the docs. If a payment fails we'll email you and keep trying for a while before moving the workspace to the Free plan.

Availability#

We work hard to keep HostEdge up and publish its live state on the status page, but we don't promise uninterrupted service on any plan. Back up anything you can't afford to lose: your source code lives with you, not with us.

Suspension and termination#

We may suspend sites or accounts that break these terms or the Acceptable Use Policy, put others at risk, or don't pay. Where we can, we tell you why and give you a way to appeal by replying to the email. You can delete your account at any time from Account › Data; we delete your projects and stop serving your sites.

Liability#

HostEdge is provided as is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid us in the 12 months before it.

Changes#

If we change these terms in a way that matters, we'll email account owners at least 30 days before the change takes effect.

Contact#

Support and billing: support@hostedge.app

Legal: legal@hostedge.app

Soft to Scale LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA